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aerotuy_08And more ....
ExplorePartners - Explore.com.ve, is a Venezuelan company, who started its activities in 1992. Is distinguished by its personalized service and product excellence that are devoted to a particular market segment, especially in small groups.

Main office of ExplorePartners is located in Caracas - Venezuela and it is strategically important because it connects us directly to the main tourist centers in our region, providing our guests beautiful destinations such as Los Roques. As traveler you have opportunity to discover the destination highlights of our country and its unique natural attractions.

At present, we have 3 (three) well-defined products that are listed below:

1) Tourism: within this area we offer special services for both individual receptive to other tourism destinations by providing our wonderful natural Venezuela:

2) Alternative Tourism: With this product we propose to provide our travelers demanding the availability of alternative services to enjoy our country in a different and exciting. Specifically we provide services such as 4 x 4 expeditions, adventure tours, hunting and fishing expeditions (Canaima, Gran Sabana, etc.)..
3) Advice to Business: In this kind of products we are providing service to different companies advising, arming and organizing events such as product launches, conventions and incentive trips. Such services are carried out throughout the region. The appropriate place for an event is determined based on the needs of our customers.

It is noteworthy that the products that our company provides, are virtually unique in the area, due to the exclusivity of these services never original and made by another agency of the place, especially also because of the personalized attention to the tourist, having available at all times and, more importantly, we organize the packets based on the needs of each of our clients, satisfying in all respects, to stay in Venezuela is excellent and the best quality, So before your visit, we often consult with our passengers, which is what they expect to go that way to be able to give them what they really want. (Real Travel and Adventure).

Given this information, travelers can choose from a variety of tourist options, and thus, it may Explore.com.ve assemble a package made for you, based on the wishes and needs of tourists for each event in particular.

Vision
Being a travel agent output, and very organized logistics and human infrastructure that allows us to be leaders in the tourism market, both nationally and internationally.
Mission
Being the national cooperative movement in providing the most extensive range of tourism products and travel services that satisfy the major sectors of the population, promoting and developing tourism projects covering social interests of solidarity, cultural and ecological.

Objectives
1) Provide a qualified professional consultant and tourist information about destinations, flights, hotels, tours, festivals and events. Our goal is to design your vacation or business trips based on their particular requirements and our expert recommendations.

2) Provide a personalized attention from tourism professionals, with experience living and working in various countries throughout the world, who understand perfectly your search.

3) Give primary importance to the relationship between Service - Quality - Cost. Selecting suppliers and tourist services that meet our exacting standards of care.

Online Credit Payment Los RoquesWe offer a price guarantee when any potentially guest/traveller is using the online reservation software provided on the domain of: www.losroques.travel when making a booking of a posada, a fullday, a fishing or diving reservation in Los Roques.
This compromise includes no extra costs when using:
Payment with secure payment gateways such as Paypal and Authorize including any credit card, or payment made by an electronic wire transfer from any country.

General conditions for services in Los Roques Venezuela:
  • 1.- Responsibilities:
LosRoques.travel takes full responsibility, for all signed contracts and arrangements including correspondence using e-mail, with its clients offering its different programs and services.
LosRoques.travel is not responsible for acts of God, force major, or any other damage to the company including accidents caused by subcontracting other services and/or delays of flights and commercial connections of any travel by plane or other means.
In case of mechanical problems with the chartered boat or problems in general with a travel service provided by ExplorePartners:
LosRoques.travel will substitute with another boat / posada / service of equal quality and price or in worst case offer another charter or posada in a different period. In case of serious problems ExplorePartners will return 90% of the deposit for that charter / tour / posada or service offered.
  • 2.- Documentation:
The traveler should bring with him documents and identification, in case of problems related to missing documentations or visas, ExplorePartners is not responsible for any costs or delays of the complete service.
  • 3.- Return of deposit paid to ExplorePartners for reservation of charters paid by the guests.
Return of the full amount 60 days before the start of the tour - charter - Lodge reservation.
Return of 70% 30 days before the start of the service.
Return of 50% 15 days before the start of the service.
Return of 25% 72 hours before the start of the service.
There is no return 48 hours before the start of the service.
  • 4.- No return of deposit.
When travel documents are inadequate.
When the traveler is not present the day of reservation.
In case of Strong rain, bad weather or force major that could bring the security of the planned trip in danger ExplorePartners reserve the rights to change the program.
  • 5.- Reclamations.
All reclamations should be made in writing and send to our office by fax or e-mail, not more than 48 hours after the termination of our service.
Reclamations
In case the guests are not happy with the crew, attention, service or condition of boat / service provided.
The guest must inform the captain, host or ExplorePartners immediately by phone. The guest must specify any detail and complain that is relevant so further action can be taken, if client whishes to change service, boat or posada this can be arranged by ExplorePartners or the crew / host.
If the guest continue with the scheduled itinerary there can be no refund after the vacation is terminated.
Permits for doing charter and related services in Venezuela.
Explore has the following permits:
Permit from the Ministry of tourism: #2251.
Permiso de Turistico T.T.AC. -121/01. 
  • Note 1:
Prices do not include entrance tax for the National park of Los Roques which for the moment is $25 for international guests and $15 for residents of Venezuela.
Diving and fishing permits for Los Roques are around $20 per person per year.
Telephone calls is payed by guest.
Imported spirits is allowed in the park. (Guest can bring there own specialties for private use only).
Prices for accommodation quoted per day is for 24 hours.
If the guest wants to leave in the afternoon 50% would be charged extra of the daily based price. Children between 2 to 10 years of age has a discount of 25%. If the client wants to rent a boat exclusive for his party only with no other guests on board a special price will be quoted depending of the duration of the charter a the amount of guests.
In case payment / rest of deposit for a service provided not has been paid beforehand, this payment has to be paid upon arrival to boat / posada or service provider.
In the contrary ExplorePartners and losroques.travel has the right to cancel the service provided with no refund.

How to get to Los roquesGetting to Los Los Roques is an easy and fast flight.

A national flight from Caracas (estimated time 35 minutes).
Price is changing frequently depending on the season so please use the booking system in order to get the current price.

Flights with LTA are leaving from the National Airport in Maiquetia at the beginning of the national terminal which is the first terminal when you arrive with a Taxi from Caracas or La Guaira. Flights are now also leaving with Chapi Air from Higuerote Airport

We can arrange Airport assistance, pickup and flight reservation in Caracas:

Flights to Los Roques!

For Hotel reservation Close to the airport in Caracas and Airport assistance:

Caracas Airport Hotels!

You can also charter a private plane, or even better charter an exclusive sailboat from la Guaira or Higuerote and enjoy the magical trip over the sea, trying the unique taste of the Caribe!

Sailing to Los Roques!

Book flight here!!

No!, everything in Los Roques is prepaid, and most of the times it is very difficult to make a last minute flight reservation. The posadas are most of the time completely booked and anticipation is appreciated in order to visit the National Park...
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