Questions?

 faq iconLos Roques frequently asked questions and answers. Feel free to ask us about anything and post your own experiences and answers!

accommodation_posadaGet our best online price here at losroques.travel.

We promise that if you find the same service cheaper on another online reservation and credit card payment website, tell us and we'll refund the difference*.

Book with confidence:

  • Decide on your preferred service and purchase at the lowest available price at losroques.travel
  • On the same day as your purchase, if you find another website is selling the same service for less than the fare you purchased, call +58-21226352166 to make a claim.
  • Once we have verified the availability of the Lower Online Price (defined below), we'll refund the difference.
  • Not only will you get the lowest Domestic or Venezuelan price? by booking at losroques.travel, you won't pay booking service fees..

Terms & conditions:

  1. The guarantee applies only to services for wholly
    losroques.travel operated Domestic and Venezuelan travel services purchased online from the losroques.travel website in dollars and paid for with a issued charge or credit card.
  2. "Service" is defined as a single service or a series of services including reservations of Posada, sailboats, diving tours, fishing etc..
  3. Claims must be made by midnight on the same day on which the service is purchased (or within 3 hours if the service is purchased after 9pm) by calling 21226352166. Claims may not be made through any other phone number.
  4. The difference between the prices plus $10 will be refunded to the charge or credit card used for the purchase. The refund will only be made after travel has been completed and will be made within 60 days of that date. There is no limit to the amount of the refund.
  5. The refund is the sole and exclusive benefit that will be provided under this promotion.
  6. Losroques.travel reserves the right to terminate this offer at any time without notice.

explore_partners_crewThis Web site is powered by LosRoques.travel CMS 4.6 and Explorepartners.travel online realtime booking software!

The software made by Paxsoft and ExplorePartners.travel and default templates on which it runs are Copyright of all times Open Source Matters. All other content and data, including data entered into this Web site, text, photos, logos and templates added after installation, are copyrighted by their respective copyright owners: General contributers, Posada owners, boat owners, independent travel agencies and Mintur.

If you want to contribute to Los Roques travel!, you are welcome to do so under the terms of the GNU General Public License. We are special looking for persons that would like to help with translation of different languages.

Los Roques travel! documentation is released under the terms of the Creative Commons Attribution-Non-Commercial-Share-Alike License 2.5 or by the specific license of their respective copyright owners or contributers. The Losroques.travel licence will always be owned by Explorepartners.travel.

The Los Roques! Community! provides plenty of flexibility when displaying your Web content. Whether you are usingThe Los Roques! Community! for a blog site, news or a Web site for a company, you'll find one or more content styles to showcase your information. You can also change the style of content dynamically depending on your preferences. The Los Roques! Community! calls how a page is laid out a layout. Use the guide below to understand which layouts are available and how you might use them.

Content

The Los Roques! Community! makes it extremely easy to add and display content. All content is placed where your mainbody tag in your template is located. There are three main types of layouts available in Joomla! and all of them can be customised via parameters. The display and parameters are set in the Menu Item used to display the content your working on. You create these layouts by creating a Menu Item and choosing how you want the content to display.

Blog Layout

Blog layout will show a listing of all Articles of the selected blog type (Section or Category) in the mainbody position of your template. It will give you the standard title, and Intro of each Article in that particular Category and/or Section. You can customise this layout via the use of the Preferences and Parameters, (See Article Parameters) this is done from the Menu not the Section Manager!

Blog Archive Layout

A Blog Archive layout will give you a similar output of Articles as the normal Blog Display but will add, at the top, two drop down lists for month and year plus a search button to allow Users to search for all Archived Articles from a specific month and year.

List Layout

Table layout will simply give you a tabular list of all the titles in that particular Section or Category. No Intro text will be displayed just the titles. You can set how many titles will be displayed in this table by Parameters. The table layout will also provide a filter Section so that Users can reorder, filter, and set how many titles are listed on a single page (up to 50)

Content Parameters

The parameters for each layout type can be found on the right hand side of the editor boxes in the Menu Item configuration screen. The parameters available depend largely on what kind of layout you are configuring.

The reservation and booking procedure for booking any posada, sailboat, round trip flight, day trip, diving or fishing tour with Los Roques travel.

 When you have found the accommodation - boat - flight - tour or any travel service that you would like to book, you can check availability at the bottom of your chosen service on the details screen.

All prices are in USD $ but you can also see the price in Bolivares Bs. (Venezuelan Currency) (VEF) at the bottom where you see Tariffs: 

All prices In this website are Guaranteed to be the same or less of the official price when paying or enquiring directly with the lodge. Don't expect that you can arrive in Los Roques and find available rooms. Most posadas are fully booked; also remember that the total capacity of Los Roques is only 500 beds so make your booking beforehand.  

Remember when you reserve a posada there is most of the time 3 possibilities:

BB: Bed and Breakfast. (Accommodation with breakfast).

HB: Half Board / Pension: (Accommodation with breakfast and dinner).

FB: Full Board / Pension (Accommodation with breakfast, lunch, dinner).

FBD: Full Board including Full day / Pension (Accommodation with breakfast, lunch, dinner including day tour by boat to nearest islands).  

Some times the posada offers the boat trip to the Islands included in the prices aswell with beach chairs, Umbrellas, and lunch box ...
When looking for a Sailboat, Catamaran or Yacht, please note the: (Exclusive Crewed Charter with all included. Exclusively for your own private party or family).

This means that you are chartering the boat for yourselves, if you are a couple or more persons, you are paying the whole boat and there will be no other guests onboard, apart from the Captain, Cook and Crew..

To make an enquiry, click on 'make a reservation' from your chosen accommodation details screen to take you to our online reservation form. Please select your arrival and departure dates, number of guests and enter any promotion code (if applicable).

Select the accommodation type from the available tabs on the right hand side (view feedback from system below the instructions). If you make a mistake, re-click on the selected accommodation type to remove, then reselect again. Select any extra Services or Activities you require. Enter your details in the boxes provided (all fields with an asterisk must be filled in). Once satisfied your details are all correct please click 'Review Booking'. Carefully check through the Reservation Summary screen ensuring all details are correct. If you need to make corrections click 'Amend Reservation', you will be taken back to the Reservation Form to re-enter, click again on 'Review Booking'.

Enter any special requests in the box provided on the Reservation Summary screen. If you know your flight details please also add these to the box provided. Please review our 'Terms and Conditions' if you agree to them and all the other information is correct please click in the 'Review booking' box. You will also receive an email showing your Reservation Summary. If you do not receive any of our correspondence emails to you registered email address, please check your spam folder before you contact us. Once we receive your enquiry we will check availability with your selected posada, camp, yacht, airline or tour.

If your accommodation - tour is available we will normally confirm this in an email within 1 working days. Follow the instructions contained in the Availability Conformation email to secure your booking. If you do not confirm your booking by paying the requested payment within 48 hours, your reservation will expire. If you let the reservation expire and still wish to book, you will have to reply to the Booking Expired email requesting us to re-check availability with your chosen travel service.

If your travel service is still available then you will receive another Availability Conformation email normally within 48 hours with payment instructions. Should your chosen service not be available, ExplorePartners will endeavor to find a suitable alternative. Payments made to ExplorePartners are through PayPal or wire transfer, which is totally secure. You do not need a PayPal account to make a credit/debit card payment. Should you wish to use an alternative payment method please contact Explore Partners for assistance.

A new option in Los Roques Travel is that when you make an online booking you will recieve a confirmation e-mail with your user login and password so you can access your invoice and make your payment.....

Please proceed here!

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